Right of revocation

Right of revocation / Right of Withdrawal
For distance sales contracts (Sections 5a et seq. of the Consumer Protection Act), the consumer may 
withdraw from the contract within 7 business days, not counting Saturdays as business days. The 
period begins on the day the goods are received by the consumer or, in the case of services, on the day 
the contract is concluded.
It is sufficient to send the notice of withdrawal within this period. If the consumer withdraws from the 
contract in accordance with this provision, the consumer must bear the costs of returning the goods; if 
a loan was taken out for the contract, the consumer must also bear the costs of any required signature 
certification as well as the fees for granting the loan.
For services that, as agreed, are to begin within 7 business days of the contract’s conclusion, 
withdrawal is not permitted.